Here’s everything you need to know about how your order is made, shipped, and delivered.

Order Processing

We usually take 3 to 5 business days to fulfill Nigerian orders.

Delivery Timing

Delivery times depend on your location. For made-to-order items, we’ll contact you once your order is ready (typically within 3–5 business days) to confirm your preferred courier or pickup arrangement.

Delivery Costs

Shipping fees will be communicated when your order is ready. You’ll pay directly to your chosen courier or arrange pickup at no extra cost. We’ll guide you through whichever option works best.

Local Pickup (Lagos Only)

If you’re in Lagos, a local pickup option is available. Pickup details will be shared once your order is ready.

Our Promise

We’re committed to getting your personalized items to you on time and in perfect condition, so you can enjoy it the moment it arrives.

Got questions? Reach us via call, WhatsApp, or SMS at +234 708 005 4074, or email hello@iamxis.com. We’re happy to help.